These Terms of Service (“Terms”) govern your access to and use of the website and services of Flexecom (“Flexecom,” “we,” “us,” or “our”). By using our website or engaging our services, you agree to these Terms.
1. Our Services
Flexecom provides done-for-you Google Ads, Meta Ads, SEO and Local SEO management for service businesses in the United States. Engagements typically begin with a one-time tracking and setup build, followed by a monthly management plan.
2. Fees & Payment
A one-time setup fee of $995 is charged before campaigns go live and covers the tracking build and assets described on our pricing page. It is non-refundable because the work is delivered and remains yours.
Monthly management plans (Single Channel $995/mo, Local Growth $1,650/mo, Market Leader $2,950/mo, or as otherwise quoted) are billed in advance each month. Prices are published on our pricing page and may change with notice; your rate is fixed for the duration of your engagement.
Advertising spend is separate from our fees. You pay Google and Meta directly from your own accounts and payment methods. We never touch, hold, or mark up your ad spend, and we never invoice you for it.
3. Term & Cancellation
Engagements are month-to-month on a rolling 30-day basis. There is no long-term contract and no cancellation penalty. Either party may end the engagement with thirty (30) days’ written notice, after which we hand over all assets.
4. Performance & Guarantee
We do not guarantee a specific number of leads, sales, or revenue; results depend on your market, budget, offer and responsiveness, many of which are outside our control.
Where you provide at least 30 days of prior lead-cost data, our month-one cost-per-lead guarantee applies: if your first full month does not come in under your stated prior cost per lead, we waive the management fee for the second month. Businesses new to paid advertising may instead take the $497 14-day pilot; if continued, the $497 is credited to the first invoice.
5. Ownership of Accounts & Assets
Campaigns run inside your own Google Ads account and Meta Business Manager. The ad accounts, pixel and conversion history, landing pages, domain, phone numbers and creative are yours and remain in your name during and after the engagement. You grant us user access, which you may revoke at any time.
6. Client Responsibilities
You agree to provide timely access to the accounts and information reasonably needed to deliver the services, to ensure your business and offers comply with applicable laws and platform policies, and to handle your own sales, fulfilment and customer relationships.
7. Ecommerce
Ecommerce engagements are priced separately (typically 15% of ad spend with a $1,500 monthly minimum) and are not covered by the plans above. Contact us for details.
8. Disclaimers & Limitation of Liability
The services are provided “as is” without warranties of any kind to the fullest extent permitted by law. Flexecom will not be liable for indirect, incidental or consequential damages, and our total liability will not exceed the management fees you paid in the three months preceding the claim.
9. Governing Law
These Terms are governed by the laws of Islamabad, Pakistan, and any dispute is subject to the exclusive jurisdiction of the courts located in Islamabad, Pakistan.
10. Changes & Contact
We may update these Terms from time to time; the “Last updated” date reflects the latest version. Questions? Contact us at hello@flexecom.co.