This Privacy Policy explains how Flexecom (“Flexecom,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, book a call, or use our services (the “Services”). By using the Services, you agree to the practices described here.
1. Information We Collect
Information you give us
- Contact details such as your name, email address, phone number, and business name when you book a call, submit a form, or communicate with us.
- Details about your business, offers, and goals that you share during onboarding or strategy calls.
- Any content you provide (e.g., images, ad account access, or campaign assets).
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, and referring URLs.
- Cookies and similar technologies used for analytics and advertising (see Section 5).
Information from third parties
- Data from advertising and scheduling platforms (e.g., Meta, Google, Calendly) and analytics providers used to deliver and measure the Services.
2. How We Use Your Information
- To provide, operate, and improve the Services, including building and managing campaigns.
- To schedule and conduct strategy calls and communicate with you.
- To process payments and manage our engagement with you.
- To measure performance, run analytics, and optimize advertising.
- To comply with legal obligations and enforce our terms.
- With your consent, to send marketing communications (you can opt out at any time).
3. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate (e.g., hosting, analytics, CRM, email, and payment processors).
- Advertising and scheduling platforms such as Meta, Google, and Calendly, as needed to deliver the Services.
- Legal and safety recipients where required by law, to protect rights, or in connection with a business transfer.
4. Cookies & Tracking Technologies
We and our partners use cookies, pixels, and similar technologies to run analytics, remember preferences, and measure and serve advertising. You can control cookies through your browser settings; disabling them may affect how the website functions.
5. Data Retention
We keep personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
6. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of certain regions (for example, under GDPR, PIPEDA, or the CCPA/CPRA) may have additional rights. To exercise any of these rights, contact us using the details below. You may also unsubscribe from marketing emails at any time using the link in those emails.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Transfers
Your information may be processed and stored in countries other than your own, which may have different data protection laws. Where required, we take steps to ensure appropriate safeguards are in place.
9. Children’s Privacy
The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may link to third-party sites and tools. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version. Material changes will be posted on this page.
12. Contact Us
For privacy questions or to exercise your rights, contact us at hello@flexecom.co.